How Ocean Odyssey Inland Stays Afloat During COVID-19
For Ocean Odyssey Inland, located at 10019 167St NW, the stormy seas of a pandemic has not gone unnoticed. The store has been in the Stony Plain Road Area for over 15 years. Patricia Batten founded Ocean Odyssey Inland in 2001, after meeting Steve Bligh, Captain of the Ocean Odyssey Fishing Vessel. Steve expressed his difficulty in getting his troll-caught BC salmon onto the plates of Canadians. Batten, always on the lookout for a good idea, seized the opportunity to sell quality wild salmon to Edmontonians. Thus, Ocean Odyssey Inland was born!
Flashforward to 2020, General Manager Daniel Letourneau, shares Batten’s passion for Ocean Odyssey Inland. Letourneau, a chef by trade, spent his youth fishing walleye in Northern Ontario. When he moved to Edmonton he was introduced to Batten through a mutual friend, and there he found a business owner that was like-minded. Letourneau brought his food knowledge and love of fishing to Ocean Odyssey Inland and its growing customer base!
Despite the recent societal shift that came with COVID-19, Ocean Odyssey Inland have maintained strong retail sales and have found ways to add value to their customer’s shopping experience.
“We have adapted by pooling our collective ingenuity to keep our customers safe, while providing quality fish and seafood to our community,” states Letourneau, “It hasn’t been easy, but we are committed to serving as best we can.”
A few ways Ocean Odyssey Inland has adapted to COVID-19 includes:
- Offering free styrofoam coolers and ice packs for anyone needing to keep their products cold during transportation.
- Offering surface sanitizer for $2/each, and donating $1 of each sanitizer purchased to the Edmonton Food Bank.
- Developing a robust cleaning/sanitizing regimen to ensure the safety of their customers.
- Only allowing 3 customers in the store at any given time.
- Offering curbside pickup for anyone wanting to maintain social distancing.
- Launching home delivery for immunity-compromised customers and travellers self-isolating upon re-entry into the Country.
“It’s easy to remain positive when everything is going well, it’s another matter entirely when you experience turbulence when COVID-19 became a reality in Edmonton,” states Letourneau.
Ocean Odyssey Inland has managed to stay positive by keeping things light in the shop. They have been sharing food, taking on creative projects, and contributing a little differently to the success of the shop. And while there are moments of doubt, Letourneau tells us that he has a wonderful team to remind him that we are all in this together!
Letourneau left us with this statement,
“Supporting local businesses during this difficult time will ensure the long-term health of individual residents, and the communities they serve. It’s literally an act of love.”
Ocean Odyssey Inland is open Tuesdays to Saturdays from 10:30 a.m. to 5:00 p.m. To see products available, you can visit their website here. To place an order, the store can be contacted at 780.930.1901.
Businesses that continue to receive mail but would like Canada Post to start holding their mail can sign up for the service here. The sign up fee will be refunded. Any Hold Mail services purchased online since late March will be refunded.
Canada Post is also offering free Mail Forwarding services. Businesses can sign up here.
Dealing with Pandemic Litter in Edmonton
The City is providing Capital City Clean Up Kits to grocery stores and pharmacies across Edmonton in response to an increase of personal equipment (PPE) litter in recent weeks.
The kits include:
– a litter grabber
– garbage bags
– other resources to help business owners
Businesses are encouraged to place garbage bins outside store exits and in parking lots to help limit litter in these areas. As PPE is not recyclable, Edmontonians can do their part by putting any gloves and masks in the garbage bins provided.
Let People Know You’re Open!
If you are a business that is open right now, but are finding it hard letting your customers know that you are available for delivery or curbside pickup, there are a number of directories circulating that can help you out! Some of these sites encourage Edmontonians to support your business through initiatives and others simply disclose how you are accommodating customers at this time!
Business Link – Blog
In past Weekly COVID-19 Updates, we have talked about Business Link and how they can provide support for businesses directly. However, another great resource that Business Link is providing is their blog. Here you will find posts such as:
Visit their blog here!
311 and Business Support
The City of Edmonton’s 311 service is available for citizens seeking information about COVID-19 requirements.
The City has also launched a one-on-one support service for YEG business owners. You can email firstname.lastname@example.org with questions related to your business and COVID19.
Additional information for businesses can be found here.
Kids on Track is Seeking a Photocopier
Kids on Track is on the lookout for a good, used photocopier that a business or person would be willing to donate. They are not looking for a printer, but rather just a photocopier that can handle large volumes would be ideal.
If you have a lead on a photocopier for Kids on Track, please contact email@example.com and we will put you in touch! Thank you in advance!
Stay Tuned for Rent Support Updates
In the upcoming week or so, there should be updated information about Rent Supports. As soon as we know details we will be sharing with our Stony Plain Road & Area business members. If you are not following us already, please follow us on social media to stay up to date with the latest information for your business.
Jasper Place Transit Centre Reopens!
Have you heard the news that the Jasper Place Transit Centre has reopened? The transit centre reopened on April 9, 2020.
You can read more about the long awaited reopening here.