Weekly COVID-19 Update – March 31, 2020

Dental Emergency During COVID-19? Azarko Dental Clinic is Here for You. 

As COVID-19 continues to take its toll on the City of Edmonton, many normal activities such as going to the dentist has has to be postponed. But, what about emergencies?  For Stony Plain Road’s very own Azarko Dental Group, their experienced Edmonton dentists offer same-day urgent care appointments and services for a wide range of dental emergencies. 

What is a dental emergency? 

Knocked out teethGum & mouth pain
Broken or lost fillingBitten lip or tongue
Cracked or Broken teethJaw Pain
Severe toothacheWisdom tooth pain

“It’s important to continue to treat dental emergencies,” states Dr. Andreas Azarko, “In addition, we are trying to do our part to help prevent a trip to the hospital ER and the spread of the virus.” 

Right now, the medical system is under tremendous strain during the crisis and helping decrease ER visits is beneficial so that hospitals can be available for COVID-19 patients and other serious medical conditions. 

Since the COVID-19 outbreak, Azarko Dental Clinic has streamlined their team and process to focus on only treating dental emergencies in accordance with the protocol set forth by the Alberta Dental Association & College and the Minister of Health. Their patients are screened over the telephone with respect to COVID-19 symptoms and recent travel. Wherever possible, the first line of treatment is through tele-dentistry and management of pain with medicine, without an in-office appointment to limit the spread of COVID-19. 

In emergencies where medications alone are inadequate, Azarko Dental Clinic has extensive screening and infection control measures in place. Some of these measures include: temperature screening for fever, diligent waiting room disinfection, immediate and ongoing hand sanitization for patients, and social distancing. For procedures where an aerosol is generated, enhanced PPE is mandatory, including N-95 respirator masks, gowns, gloves, protective eyewear and many more precautions are in place. 

Azarko Dental Clinic is located at 14938 Stony Plain Road, for more information you can visit their 
website here.

Support lines

If you believe you have COVID-19 or have in contact with someone who has COVID-19, please call 811.

If your business is temporarily closing or if you have general questions or concerns for the city, please call 311 for non emergency inquiries. 

If COVID-19 has taken a toll on your mental health, please reach out to the Canadian Mental Health Association at 211 to be connected with a service that can help you. 

If your business is temporarily closed during the COVID-19 outbreak: 

If your business will be closed temporarily here are some things you can do to ensure safety. 

1. Set up a surveillance camera at your place of business. 

2. Contact 311 and update your business phone number, address, and contact information. 

3. When contacting 311, ask for EPS to keep an eye on your business as it will be empty. 

4. Check your voicemail regularly.


Did you miss our post on ‘Things that are open’? This website highlights Edmonton businesses that are open during the COVID-19 outbreak and informs Edmontonians how they have adapted to serve customers. If you have not yet already, please register your businesses for the
website here.

Important Information for Businesses

During this time, it can be hard to keep up with the daily updates from the different levels of government. While it is reassuring to see the insights and resourcefulness of both the provincial and federal governments, this is a difficult time for many to try to keep their businesses alive and cash flowing. At your BIA, we are here to help provide you with accurate and up-to-date information in an accessible way while you maintain your business. 

Effective Friday afternoon Premier Kenney announced the forced closure of all non-essential retail businesses and personal services. If you want to see if this includes your business, please check it out 

Please note: This means if you offer personal services, you must close operations; if you are selling products or are a restaurant you can still offer web or phone orders via delivery or curb-side pick-ups.

The Federal government updated the wage supplement on Friday, increasing the amount of support from ten per-cent to 75%. To qualify for this program you need to illustrate that your business has a reduction in revenue of at least 30%. To find out more 
click here.

Important Links

Government of Alberta – 
Support for Employees and Employers

Government of Alberta – 
Support for Albertans

Government of Alberta – 
Restrictions on gatherings and businesses

Government of Canada –
Economic Response Plan

Government of Canada – 
Support to Businesses

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